Medical Aid Claim Assist

Claim assist provides you with assistance whenever you need to claim and jump the queue. Claim Assist does not replace the claims process, but it does ensure quicker and more efficient services. Our dedicated team is on standby to assist you with any claims related queries and minimise your stress .

DEDICATED CLAIM ASSIST HELPLINE THAT ENSURES CLAIMS ARE PAID ACCORDINGLY AND ON TIME

We have a full in-house dedicated team to assist with all your medical claims and queries. Our claim assist process provides you, the member with peace of mind knowing that we will act on your behalf. We will deal and approach the various scheme service providers directly on your behalf to ensure a smooth transaction occurs between all parties and that this matter is sorted accordingly.

Processing new claims
Assistance with problematic claims
Short payment queries
Non-payment queries

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GET THE MOST OUT OF YOUR CARE LINE GROUP WEBSITE.

Our digital offerings allow you to be in control of your health anytime, anywhere.

Claim Assist process founded to deal with all medical aid issues and call centres frustrations.

Claim assist helping you say bye to your stressful days. (See attached picture)

IS YOUR MEDICAL AID GETTING AND WORKING ON YOUR LAST NERVE? CLAIM THE CARE LINE WAY

Quite often it feels as if the person on the other end is just not being helpful, correct? Feelings of regret and a whole lot of frustration surely does go a long way. Here at Care Line we promise to keep your best interest at heart . With our claim assist process we can tell without any hassle or procrastination whether or not your claim has been paid and if not what the hold up is.

Claim Assist? Jump the queue and say goodbye to your stressful days. Let us handle any and all of your medical aid issues on your behalf and get the problem sorted out quickly and flawlessly. Any short payment or non-payment from your medical aid, we ensure to deal directly with them and get the problem sorted. Assist a Claim the Care Line way

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OTHER SERVICES WE OFFER:

Care Line Group offers all clients advice and service on all Financial Planning i.e.

Wills, Investments, Savings, Life Cover, Retirement annuities, Pension Plans, Group / Employee benefits, Critical illness / Disability cover, Income Protection, Commercial Insurance, Personal Insurance, dealing with the council for medical schemes.

Estate Planning (Estate duty fees, Executors Fees)