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Client Testimonials

Care Line Group offers friendly and professional on-going service with any of their medical aid requirements and / or queries.
Let Care Line Group’s valued client testimonials speak for themselves;

 

Dear Candace
Thank you Very Much for you Effort.

The comeback service from Care line has been well noted, especially from the people involved.
Thanks again Candice, I’m certain my frustration was a bit much to bare, but I thank you for being so receptive and understanding,
As being in these predicaments is never easy.

Your friendly and helpful nature ensured that I stay with care line for the future ahead and any other policies I might move over or take out with yourself.

Kind Regards
Nick Verster
13/06/2012

 

Hello Illse

Baie Dankie vir al jou moeite en opvolg. Ek waardeer dit opreg.Dit is lekker om met mense soos jy te werk wat weet wat aangaan en moeite doenom die klient gelukkig te hou. Doen so voort.

Groete
Jaco Swart
14/03/2012

 

Hallo Patricia,

I would like to thank you so much for helping me last week.

I apologize for being rude in not knowing that you actually gave me the correct authorization code and that it was the Clinic’s mistake to not even try the code on their system.

All the best

Stefan de Swardt
08/03/2012

 

Hallo Patricia,

I, would like to give my full gratitude and absolute thanks to whom ever approved to allow me to be admitted in Hospital/Clinic.

I have Crohn’s disease for the past 15 years and was forced to move medical aids due to my wife changing work and we chose Medihelp not knowing that my sickness would turn this direction.

My thin intestines formed a total obstruction last week and I had to be rushed to hospital with severe pains, cramps, and a huge swollen abdomen.
Medihelp approved me to be admitted, even though I paid one installment. Wow!

I am due for an operation this afternoon where they will remove the obstruction.

May the Lord bless your company and may this testimony go far. I thank you again.

Kind regards,

Stefan de Swardt
08/03/2012

 

Hi

Many thanks for the comprehensive explanation and assistance, it is greatly appreciated.

MARIUS HAARHOFF
24/02/2012

 

Hi

Thanks,  You are a STAR, always there to assist andhelp. There should be more people like you.

Forward this to your Boss

Charmaine
24/01/2012

 

Hi Patricia,

Wil ook net graag Baie Dankie sê vir die moeite wat jy gedoen het met my “membership” te kon aktiveer, ons waar deer ditbaie. Daar is min mense wat soveel moeite vir ander sal doen.

Baie Dankie

Sue Buitendag
23/01/2012

 

Just a few words of appreciation for the outstanding service that we received from your most efficient staff namely Joey, Danika and Elaine.

There was no limit to their help and understanding to what we required from a Medical Aid.
Thank you once again for the outstanding service we received. We wish you a long and successful future.

Attie and Natalie Labuschagne
New Members.
26/01/2011

 

Goeiedag

Graag wil ek net onder u aandag bring die flinke en bekwame diens wat ons van Helen ontvang het.
Wat ‘n spontane, vriendelike mensie!
Sy ken haar produkte en kon ek  nie een keer ‘n vraag vra wat sy nie kon antwoord!  Ek werk tot half 5 en was dit glad nie moeite vir haar om my na ure te behulpsaam te wees.

Haar kennis van produkte en haar vriendelike behulpsaamheid het my net weereens laat besef dis nie almal wat net werk vir ‘n salaris maar sy geniet haar werk en dit straal uit.

Ek beveel haar aan vir AL my vriende, en hoop ook u waardeer die juweel in u diens.

Groete
Adele Laas
29/07/2011

 

Care-line Group

Bedanking vir die goeie diens
Vir wie dit mag aangaan.

Met hierdie brief wil ek net graag vir Joey by care-line bedank vir die diens wat sy vir ons gelewer het.  Die hosptaal het  twee dae gevat en het nog nie ‘n antwoord gehad nie.  Ons het Joey geskakel en sy het vir ons binne ‘n uur ‘n Magtigings nommer en ‘n antwoord gehad. 

Elke keer wat ons geskakel het was sy hulpvaardig, professioneel en vriendelik.  As sy besig was neem hulle ‘n boodskap en sy skakel jou altyd terug om te verneem wat daar is wat sy vir ons kan doen.  Ons wil net vir Care-line laat weet dat hulle ‘n Juweel daar  het wat hulle moet waardeer en na kyk.

Byvoorbaad Dankie
Die Marais huisgesin.
05/08/2011

 

Good Afternoon Candace

Thank you very much for you response, I really appreciate your assistance in this matter, without you we would still be in the dark.
You are a real star and a great asset to your Company.

Thanks
Mrs F M E E Vermaak
24/08/2011

 

We are impressed with the service received from Patricia and due to this, I referred my colleagues to care line. I recommend Care Line because of the service.

MH Ackerman
26/08/2010

 

I cancelled as I was not happy with the Late Joiner Penalties, however Patricia assisted me and had my LJP’s reduced
Patricia was the only person that went the Extra mile to help

I Fortoen
25/08/2010

 

I would like to thank you for your apt assistance, service and kindness

Mrs Gouws
25/10/2010

 

Beste Gert,

Graag wil ek van die geleentheid gebruik maak om my bedanking oor te dra aan ‘n dame (by name Patricia) in jou department
Vir wie kliente diens ‘n passie is. Ek het aansoek gedoen om lidmaatskap en was gedruk vir tyd aangesien
Ons vrydag op verlof vertrek. Deurentyd het sy ingestaan en gehelp op ‘n vriendelike wyse wat prysenswaardig
Is in die tye van vandag waar swak diens die norm geword het.
Ek en my man is baie dankbaar vir die hulp en diens ontvang van Patricia. 

Groete
Marietjie Swart
08/12/2010

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if you would like us to assist you with your medical aid.